Refunds & cancellation
Spendly Premium is paid for a fixed period. A one-time payment never renews. On the website you can instead turn on autopay, which you can cancel any time in the app.
Last updated 1 October 2026
Full refund within 7 days
If you ask within 7 days of a payment, we refund it in full. You do not need to give a reason. After 7 days, a payment is not refundable.
Always refunded, at any time
- A duplicate charge for the same purchase.
- A payment that was taken but did not give you Premium.
How to ask
Email support@spendlymoney.com from the address on your Spendly account, or use the Premium section in the app. Tell us the date and amount, or the Razorpay payment ID from your receipt, so we can find it quickly.
What happens next
- We check the request against this policy and reply within 2 working days.
- An approved refund is sent back the way you paid: through Razorpay to the card, UPI account or bank account you paid from on the website, or through Google Play for a purchase made in the Android app. Banks usually take 5–7 working days to show it.
- When a refund is approved, the Premium it paid for ends at that moment.
Cancelling
A one-time payment never renews, so there is nothing to cancel. If you turned on autopay, cancel it any time in Profile → My Premium → Cancel autopay: no further payment is taken, and it takes effect at once. Each autopay payment has the same full refund within 7 days. If you ask to cancel your membership, Premium stays on until the end of the period you already paid for, and then simply stops. Cancelling does not by itself refund a payment — within 7 days of paying, ask for a refund instead.
Contact
- Operated by
- MAYUR ROHOKALE
- Address
- Ahmendnagar,414103
- Hours
- Mon–Sat, 10:00–18:00 IST